Google NewsAmazon axed more than 100 customer service managers in CEO Andy Jassy's latest job cuts  Yahoo FinanceWhen the customer is not always right  Financial TimesJapan's SoftBank will use AI to soften angry customers' voices  Fast CompanyCustomer service: China's quick EV battery swaps, and sidewalk story time in Pakistan  The Christian Science MonitorImpersonal service: OSU research identifies when consumers prefer bots over real people  cleveland.comNTTA customer service, Tarrant County district clerk spar over mistaken charge  The Dallas Morning NewsCompany Webinars; POS, Non-Agency Products; STRATMOR and Customer Service; Freddie and Fannie News  Mortgage News DailyAmazon Layoffs 2024: What to Know About the Latest Customer Service Job Cuts  InvestorPlaceVerizon (VZ) Enhances Customer Service With GenAI Integration  Yahoo Finance


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